Shipping policy

Shipping Policy

Due to high demand and ongoing viral exposure, orders may take up to 2–3 weeks to be processed and delivered.

We are a small team and each Punch Snuggie™ is carefully packed to ensure it arrives safely and in perfect condition.

Orders are processed in the order they are received.

You will receive a confirmation email once your order has been dispatched.

United Kingdom: 10–21 working days
Europe: 10–21 working days
Rest of World: 14–28 working days

Please note these timeframes include processing and shipping.

Delivery times are estimates and may vary depending on courier delays, customs processing, and seasonal demand.

Punch Snuggie™ has experienced significant demand.

During peak periods, processing times may be extended slightly. We truly appreciate your patience and support.

Once your order has been shipped, you will receive a tracking number via email.

Please allow 24–48 hours for tracking updates to appear.

Please ensure your shipping details are correct at checkout.

Snug Plush is not responsible for orders shipped to incorrectly entered addresses.

If your order has not arrived after 30 days, please contact us at:

enquiries@snugplush.com

We will investigate and resolve the issue promptly.